There have been a number of massive meltdowns in social media lately. It can be easy to lose your cool when someone insults your business and livelihood. However, this can be dangerous when you can respond in real time. Even more so when you can respond in a forum where the whole world is watching. Here are 5
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Setting up free alerts for mentions of your business, your industry, and your products or services is a definite ‘best practice’. You can set up these email alerts for both web and social media mentions, and doing so is a vital part of reputation management. For a long time, Google Alerts was *the* tool to
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